Ongoing Support | Standard | Enhanced | Premium |
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Primary Help Desk / Trouble Ticketing | ![]() |
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Secondary Email, Voicemail Support | ![]() |
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Integrated Reporting | ![]() |
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Secure PC Remote Support | ![]() |
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On Site Support | ![]() |
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Advanced Application Operational Support | ![]() |
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Priority Response | ![]() |
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Desktop/Laptop Maintenance | Standard | Enhanced | Premium |
PC Inventory of Hardware and Software | ![]() |
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Software License Assistance | ![]() |
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Microsoft Security Patch Management | ![]() |
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Windows Error Monitoring / Alerts | ![]() |
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Software Application Blocking | ![]() |
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Network Policy Enforcement | ![]() |
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Network Monitoring / Alerts | ![]() |
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Automated Maintenance Processes | ![]() |
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Software Deployment / Update | ![]() |
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Security | Standard | Enhanced | Premium |
Antivirus Management | ![]() |
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Spyware Management | ![]() |
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Automated Advanced Data Backup* | ![]() |
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Purchasing | Standard | Enhanced | Premium |
Purchasing Advice | ![]() |
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Exclusive C-Planet IT Solutions Partner Access | ![]() |
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Initial Computer Setup Fee may apply.
* For Automated Advanced Data Backup, the purchase of additional hardware or software may be necessary to take full advantage of our program. Off-site storage available at additional charge.
Support plans and pricing may vary. Additional Terms & Conditions may apply.
Click here for a request or call us on 21 472 196